You can return your item 30 days from the date of purchase for your full refund or exchange.
To qualify for refund, follow the guidelines below;
Ship returned items to;
Lytchett House, Unit 19054 London, Post Code: W1A 6US United Kingdom
You will have to pay the return cost.
Ship the item in their original pack.
Send tracking information to our email firstname.lastname@example.org
We will not accept refund for items purchased more than 30 days. If you like to have a refund consideration after 30days expiry period, contact us on this email email@example.com
- Watches / Clocks
- Watch straps / Bands and accessories
- Gift cards
To complete your return, we require you to inform us of the order number for item identification.
Items are approved for a refund if they are within 30 days after purchase.
Once you send us proof of return, like a tracking number, your refund will be approved and processed immediately. We will send you an email notifying you that a refund has initiated.
Late or missing refunds (if applicable)
If you haven’t received a refund, contact your bank for further update.
Then contact your credit card company. It may take some time before your refund reflects in the bank.
Next, contact your bank. There is often some processing time before a refund appears in your bank account.
All items selling in our store are refundable after the return is approved.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange item with a similar one, contact us at our email firstname.lastname@example.org and return the item.
You will be responsible for shipping costs for returned item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Shipping items with cost of over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Once you have decided to return an item, inform us on this email email@example.com for further direction.